Privacy Policy

Privacy Policy

At SneakerNess, your privacy is our priority. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our website. By using our site, you agree to the terms outlined below.

1. Who We Are

Our website address is: https://sneakerness.eu. SneakerNess is an online sneaker store dedicated to offering authentic, high-quality sneakers and streetwear. Our headquarters are located at: Putstraat 20, 6417 GM Heerlen, Netherlands.

If you have any questions about this Privacy Policy, you can contact us at: 📧 info@sneakerness.eu

2. Comments

When visitors leave comments on our site, we collect the data shown in the comments form as well as the visitor’s IP address and browser user agent string to help detect spam. An anonymized string (hash) created from your email address may be sent to the Gravatar service to determine if you are using it. You can review the Gravatar privacy policy here: https://automattic.com/privacy/. Once your comment is approved, your profile picture will be visible publicly alongside your comment.

3. Cookies

We use cookies to improve your browsing experience and site functionality.

• If you leave a comment, you may opt-in to saving your name, email, and website in cookies for convenience (lasting one year).

• When you log in, several cookies are set to store your login information and screen preferences. Login cookies last two days; display preference cookies last one year. Selecting “Remember Me” extends login persistence to two weeks. Logging out removes login cookies.

• If you edit or publish an article, an additional cookie will be stored temporarily to identify the post ID (expires after one day).

• A temporary cookie is also set when you visit our login page to test if your browser accepts cookies; this contains no personal data and is deleted when you close your browser.

You can manage or delete cookies anytime through your browser settings.

4. Embedded Content from Other Websites

Articles or pages on this site may include embedded content (e.g. videos, images, or articles). Embedded content behaves exactly as if the visitor had visited the source website. These external sites may collect data about you, use cookies, or track your interaction with their content. Please refer to their respective privacy policies for more information.

5. Who We Share Your Data With

We collect data necessary to process your orders (shipping address, billing details) and to ensure secure payments via trusted third-party providers (Stripe). If you request a password reset, your IP address will be included in the reset email. We do not sell, trade, or rent users’ personal identification information to others. Data may be shared only with trusted third parties who assist in operating our website, conducting business, or servicing you — and only to the extent necessary to provide these services.

6. How Long We Retain Your Data

Comments: If you leave a comment, both the comment and its metadata are stored indefinitely. Registered Users: For users who create an account, we store the personal information provided in their profile. All users can view, edit, or delete their data at any time (except usernames). Website administrators may also access and edit user information.

7. Your Data Rights

If you have an account on our site or have left comments, you may request:

• A copy of the personal data we hold about you.

• That we delete any personal data we store (excluding data we are required to retain for administrative, legal, or security reasons).

To exercise these rights, please contact us at info@sneakerness.eu.

8. Where Your Data Is Sent

Visitor comments may be checked through an automated spam detection service. Some services we use (such as analytics or payment gateways) may transfer data outside the European Economic Area (EEA) in compliance with GDPR requirements.

9. How We Protect Your Data

We employ industry-standard security measures — including encryption, firewalls, and secure servers — to protect your personal information from unauthorized access, alteration, or disclosure.

Your Trust, Our Priority

At SneakerNess, we are committed to transparency and protecting your privacy. We continually update our practices to ensure compliance with applicable data protection regulations.